We respect your privacy and ensure that it is secured.
Last revised and effective as of:
June 29, 2020
WHAT INFORMATION IS COLLECTED?
Depending on your use of the App, we may collect two types of information: personally identifiable information and non-personally identifiable information.
Personally Identifiable Information.
Personally identifiable information is information that identifies you, or can be used to identify or contact you. Such information may include name and email address.
Non-Personally Identifiable Information.
Non-personally identifiable information is information, any single item of which, by itself, cannot be used to identify or contact you, including timestamps for when the voice assistant was inquired, what voice services were used, location data, and statistical data involving the use of the App.
WHERE AND WHEN IS INFORMATION COLLECTED?
We will collect personally identifiable information that you submit to us.
Registering to Use the App and in the Course of Using the App.
You will be required to establish an account in order to use the App. To do so, you will be required to provide us with information (including personally identifiable information and non-personally identifiable information) such as name, email address, and password. In addition, we may obtain your personally identifiable information from you if you identify yourself to us by sending us an e-mail with questions or comments.
We also collect non-personally identifiable information through our Internet log files, which record data such as user IP addresses, browser types, domain names, and other anonymous statistical data involving the use of the App. This information may be used to analyze trends, to administer the App, to monitor the use of the App, and to gather general demographic information. We may link this information to personally identifiable information for these and other purposes such as personalizing your experience on the App and evaluating the App in general.
DOES NATIVE COLLECT INFORMATION FROM CHILDREN UNDER 13 YEARS OF AGE?
The App is not designed for or directed to children under the age of 13. We do not collect personally identifiable information from any person we actually know is under the age of 13. By providing information to Native, you represent that you are 18 years of age or older.
WHAT DOES NATIVE DO WITH THE INFORMATION IT COLLECTS?
We use the information collected to provide the App to you and process your transactions, to help us understand who uses the App, for internal operations such as operating and improving the App, to contact you for customer service, to facilitate the delivery of advertising, and, if you “opt in”, so that we and third parties acting on our behalf can contact you about products and services that may be of interest to you.
We may use your information to send you an e-mail that may confirm your user name and password. If you identify yourself to us by sending us an e-mail with questions or comments, we may use your information (including personally identifiable information) to respond to your questions or comments, and we may file your questions or comments (with your information) for future reference. We may also use the information collected to send announcements and updates regarding the App. You will not be able to unsubscribe from these App announcements and updates as they contain important information relevant to your use of the App.
We may also use the information gathered to perform statistical analysis of user behavior or to evaluate and improve the App. We may link some of this information to personally identifiable information for internal purposes or to improve your experience with the App.
WHEN DOES NATIVE DISCLOSE INFORMATION TO THIRD PARTIES?
Laws and Legal Rights.
We may disclose your information (including personally identifiable information) if we believe in good faith that we are required to do so in order to comply with an applicable statute, regulation, rule or law, a subpoena, a search warrant, a court or regulatory order, or other valid legal process. We may disclose personally identifiable information in special circumstances when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating the EULA, to detect fraud, for assistance with a delinquent account, or to protect the safety and/or security of our users, the App or the general public.
Third Parties Generally.
We may provide to third parties non-personally identifiable information, including where such information is combined with similar information of other users of the App. For example, we might inform third parties regarding the number of unique users who use the App, the demographic breakdown of our users of the App, or the services accessed using the App and the vendors of such products and services.
Sale of Business.
IS THE INFORMATION COLLECTED THROUGH THE SERVICE SECURE?
We want your information (including personally identifiable information) to remain secure. We strive to provide transmission of your information from your computer or mobile device to our servers through techniques that are consistent with industry standards and to employ administrative, physical, and electronic measures designed to protect your information from unauthorized access.
Notwithstanding the above, you should be aware that there is always some risk involved in transmitting information over the internet. There is also some risk that others could find a way to thwart our security systems. As a result, while we strive to protect your information, we cannot ensure or warrant the security or privacy of any information you transmit to us, and you do so at your own risk.
COULD MY INFORMATION BE TRANSFERRED TO OTHER COUNTRIES?
Personally identifiable information collected on the App may be transferred from time to time to our offices or personnel, or to third parties, located throughout the world, and the App may be viewed and hosted anywhere in the world, including countries that may not have laws of general applicability regulating the use and transfer of such data. By using the App and submitting such information on it, you voluntarily consent to the trans-border transfer and hosting of such information. If you are a user accessing the App from a jurisdiction with laws or regulations governing personal data collection, use, and disclosure that differ from those of the United States, please be advised that all aspects of the App are governed by the internal laws of the United States and the Commonwealth of Massachusetts, USA, regardless of your location.
WHAT CHOICES DO I HAVE REGARDING THE COLLECTION, DISCLOSURE AND DISTRIBUTION OF PERSONALLY IDENTIFIABLE INFORMATION?
CAN I UPDATE OR CORRECT MY PERSONALLY IDENTIFIABLE INFORMATION?
You should be aware that it is not technologically possible to remove every record of the information you have provided to us from our system. The need to back up our systems to protect information from inadvertent loss means that a copy of your personally identifiable information may exist in a non-erasable form that will be difficult or impossible for us to locate. After receiving your request, we will use commercially reasonable efforts to update, correct, change, or delete, as appropriate, all personally identifiable information stored in databases we actively use and other readily searchable media as appropriate, as soon as and to the extent reasonably practicable.
WHO DO I CONTACT IF I HAVE ANY PRIVACY QUESTIONS?